For Airbnb hosts & property managers

The 2am call
shouldn't cost
$350.

FixRate gives STR operators the SOPs, repair videos, and vetted contractors to fix problems fast — without the emergency markup.

60+ SOPs ready
2–5 min repair videos
$29/mo per manager
Toilet unclog 3 min
AC reset 2 min
Hot water heater 4 min
Smart lock fix 2 min
Oven igniter 3 min
Mold prevention 5 min

Founded for operators who manage

5–20 listings · 20–100 listings · 100–500+ listings

Everything a running STR needs

Not just another checklist app. A complete maintenance stack — from what-to-do-right-now to who to call when it goes wrong.

01

Step-by-step SOPs

60+ modular SOPs for plumbing, HVAC basics, appliance resets, toilet unclogs, AC filters, smart lock fixes, and mold prevention. Download, print, or share with your team.

02

Repair video library

Short 2–5 minute vertical videos per SOP — IG Reels/TikTok style, shot for STR contexts. Before a guest arrives. Not after the damage spreads.

03

Inspection checklists

Printable + Google Sheets checklists per room and per listing. Turnover inspections, pre-season checks, post-storm walkthroughs. Nothing gets missed twice.

04

Should I call a pro?

Pricing calculator and triage flow. Know instantly whether to fix it yourself, call your contractor, or escalate. No more second-guessing at midnight.

05

Vetted contractor marketplace

On-call access to screened local contractors — referral fee model, no markup. Built for when the job is too big or you're remote.

06

Private host community

Closed IG community + monthly live Q&A with a maintenance expert. Real operators sharing what actually broke and how they fixed it.

What a FixRate SOP looks like

Every procedure: printable, shareable, trainable. No more undocumented tribal knowledge.

Plumbing · Difficulty: Easy · Time: 10 min

Toilet Won't Flush — Full Obstruction

1 Turn off water supply valve behind the toilet (right wall, floor-level). Clockwise to close.
2 Plunge with a flange plunger — 8–10 firm strokes, then lift. Repeat twice.
3 If plunging fails: pour 1/2 cup dish soap into bowl, wait 15 minutes, then try again.
4 Still blocked? Use the toilet auger — feed cable until resistance, then crank clockwise. Max 3 rotations.
5 Test flush. If clear, turn water back on (counter-clockwise). If still blocked → escalate to contractor.

Straightforward pricing

No per-listing fees. No surprise charges. One price per manager.

Core
$29/mo
or $290/yr — save $58
  • Full SOP library (60+ procedures)
  • All repair videos
  • Printable checklists & inspection templates
  • Pricing triage calculator
  • Private host community access
  • Monthly expert Q&A
Start Free — $29/mo →

Cancel anytime. No long-term contracts.

Reduce outages.
Cut emergency costs.
Keep your reviews clean.

The hosts who systematize maintenance run tighter operations, lower costs, and better guest experiences. FixRate is the maintenance system built for that kind of operator.